PRIVACY POLICY

LIGHT A CANDLE PRIVACY STATEMENT

Light a Candle is committed to respecting your privacy and security. We provide this Privacy Statement to make you aware of our privacy policy and security practices, and to inform you about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and from the bottom of every Light a Candle web page. Once you choose to provide us personally identifiable information (any information by which you can be identified) either online or offline, you can be assured that it will only be used to support your relationship with Light a Candle.

Information Collected. In your relationship with Light a Candle, you can become a sponsor, make donations, request materials or subscribe to magazines, emails or SMS text messages. The types of personal information we may collect include name, contact and billing information, transaction and payment information. As you write letters to children, those messages will be stored digitally in our systems. We may also ask you to provide us with information regarding your personal or professional interests, demographics, experiences as a sponsor, and contact preferences.

Use and Disclosure of Information. Light a Candle uses your information to understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, communicate back to you, update you on your sponsored child and special events, and to personalize our services and communications with you. Credit card and/or checking account information is used only for payment processing and is not retained for other purposes. From time to time, we may also use your information to contact you for market research or provide you with information we think would be of particular interest. At a minimum, we will always give you the opportunity to opt out or decline Light a Candle marketing or market research contact. We will also follow local requirements, such as allowing you to opt in before receiving unsolicited contact, where applicable. Data collected may also be combined with information you provide when you register as a Light a Candle sponsor. Furthermore, we use 3rd-party demographic data (such as age, gender and interests) to better understand how our website is used and to make improvements in usability.

Who We Share It With. It is Light a Candle's policy to ensure that personal data is not used or disclosed except as necessary to provide services, to protect the confidentiality or security of personal data or as otherwise permitted by law. Light a Candle does not rent, sell, or lease personal data with others. However, in those situations where we retain third parties to perform processing tasks or other activities, and transfer personal data to those partners or to any of our international offices, we require that these groups agree to provide at least an equivalent level of protection as provided by Light a Candle.

Links to Other Resources. Our websites may contain links to other online resources. We provide the links for your convenience, but we do not review, control, or monitor the privacy practices of online resources operated by others. This Privacy Statement does not apply to any other online resources where a link to this Privacy Statement does not appear. We are not responsible for the performance of sites operated by third parties or for your business dealings with them. Whenever you leave this website, we recommend that you review each site's privacy practices and make your own conclusions regarding the adequacy of those practices.

Choice. Light a Candle will not use or share the personally identifiable information you provide to us in ways unrelated to those described above without first letting you know and offering you a choice. As previously stated, you may let us know if you do not wish to receive unsolicited direct marketing materials from us, and we will do everything we can to honor such requests.

Accuracy. Light a Candle takes reasonable steps to ensure that personal data is reliable, accurate, and complete. The steps we take to ensure data integrity are made in light of the purposes for which the personal data is used. It is our policy to ensure that all personal data is maintained only as long as necessary or as otherwise permitted by law.

Access. We will make every effort to provide you with online access to your sponsor registration data so that you may update or correct your information at the Light a Candle site or service where it was submitted. To review or correct your personal information offline, contact us at hello@lightacandle.global. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting you access or enabling you to make corrections.

Security. Light a Candle is committed to ensuring the security of your information. We have implemented reasonable electronic, physical, and procedural safeguards designed to help protect against the loss, unauthorized access or disclosure, alteration, or destruction of information under our control. We use encryption systems when collecting or transferring sensitive data such as credit card information. Certain features of our websites may require you to use an access code, password, or similar unique identifier — you are responsible for protecting the secrecy of that information. Although we strive to protect your personal information, no data transmission over the internet is completely secure. If a breach of your personal information occurs, we will provide notification within a timeframe and manner permitted by your local jurisdiction.

Consent to Transfer. This website is operated in the United States. If you are located in the European Union, Canada, or elsewhere outside the United States, please be aware that any information you provide to us will be transferred to the United States. By using the website or providing us with your information, you consent to this transfer. Light a Candle has implemented appropriate technical and security processes to ensure compliance with GDPR obligations.

Conditions of Use. Light a Candle provides the services described here subject to the conditions in this Privacy Statement. If you visit our website, you accept these conditions — please read them carefully. When you use any current or future Light a Candle website or service, or visit any entity referenced on our website, you are also subject to the guidelines and conditions applicable to that entity.

Copyright. All content on this site — text, graphics, logos, audio clips, digital downloads, data compilations, and software — is the sole and exclusive property of Light a Candle or its content suppliers, and is protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Light a Candle.

Trademarks. Light a Candle's trade names, trademarks, trade dress, and service marks, including those indicated on our website, are the sole and exclusive property of Light a Candle (including designs, logos, page headers, and scripts, collectively "Marks"). These Marks may not be used in any way not expressly authorized in writing by Light a Candle, or in any manner likely to cause public confusion or that disparages or discredits Light a Candle. All other trademarks appearing on this site are the property of their respective owners.

License and Site Access. Light a Candle grants you a limited, non-exclusive, nontransferable, and revocable license to access and make personal use of this site — not to download or modify it, in whole or part, except with express written consent from Light a Candle. This license excludes resale or commercial use of the site or its content; collection or use of any information, images, or photographs; downloading or copying information for another's benefit; or use of data mining, robots, or similar data-gathering tools. This site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose without express written consent. You may not frame or use framing techniques to enclose any Marks, photographs, or proprietary content of this website, and may not use meta tags or hidden text utilizing Light a Candle's name or Marks, without express written consent. Any unauthorized use terminates the license granted by Light a Candle to access this site.

THIS SITE IS PROVIDED BY LIGHT A CANDLE ON AN "AS IS" AND "AS AVAILABLE" BASIS. LIGHT A CANDLE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR ITS INFORMATION, CONTENT, OR MATERIALS. YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. LIGHT A CANDLE DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR EMAIL SENT FROM THIS WEBSITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, AND WILL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM USE OF THIS SITE, INCLUDING INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES.

Site Policies, Modification, and Severability. Light a Candle reserves the right to make changes to this site, its policies, and these Conditions of Use at any time. If any condition is deemed invalid, void, or unenforceable, that condition shall be severable and shall not affect the validity of the remaining conditions.

Cookies. A cookie is a series of data characters placed by a web server into your browser's application folder, allowing the website to recognize you as a unique visitor; cookies do not collect data from your hard drive. We use cookies and similar technologies (including pixel tags) to determine the success of our website and marketing campaigns, helping us be good stewards of donations by keeping our expenses low. These tools show us popular pages, conversion rates, click-throughs, and other usage patterns we use to improve the site. We also occasionally share select non-personal information with trusted third parties, who may use pixel tags or third-party cookies to inform, optimize, and serve Light a Candle ads on other websites based on your visits to ours. Cookies can be removed from your device at any time — check your browser's settings for instructions.

SPONSORSHIP TERMS AND CONDITIONS

1. Sponsorship Commitment

By enrolling in the Light a Candle Child Sponsorship Program, you agree to contribute a monthly amount of $49 USD. This contribution directly supports your sponsored child by providing:

  • Nutritious and abundant food

  • Twice-annual medical check-ups conducted in their home villages

  • Educational materials and resources

  • A safe and secure environment

  • Spiritual guidance and support

  • Other assistance as needed

Light a Candle allocates $44 of every $49 directly to on-the-ground costs, ensuring your contribution has a meaningful impact.

2. Payment and Processing

Your monthly sponsorship will be processed automatically using the payment method you provide at sign-up. It is your responsibility to ensure that your payment information remains current to avoid any disruption in sponsorship. You can change your payment method at any time from your myLAC Account. While Light A Candle has always committed to keeping sponsorship costs as low as possible, prices are subject to change if inflation causes the price of food to rise in India. We will always be committed to providing each child with a full month of food. Additionally, your monthly cost will never increase without significant prior communication.

3. Child Assignment

Children are assigned to sponsors based on who has waited the longest. This ensures every child has a fair chance at support, regardless of gender or other factors. Sponsors do not select individual children.

4. Communication and Updates

As a sponsor, you will receive:

  • Monthly updates about the program and your sponsored child

  • New photos of your sponsored child every nine months (unless special circumstances occur, notification will be given)

  • The ability to write and receive personal letters to your sponsored child/children. Guidelines for this are available in your myLAC account.

5. Cancellation Policy

Because each sponsor is matched with a specific child, cancellations must be handled carefully to ensure continuity of care.

You may cancel your sponsorship by emailing sponsor@lightacandle.global, the following conditions apply:

  1. Allsponsorship payments must be current, including the month in which you request cancellation. This contributes to your child’s needs while they wait for a new sponsor.

  2. No refunds will be issued for any payments already made, as those funds are immediately assigned to support your sponsored child’s care.

Cancellations will take effect prior to the next billing cycle, once payment status is verified.

6. Tax Deductibility

Light a Candle is a registered 501(c)(3) public charity (EIN: 82-3606131). Your contributions are tax-deductible to the extent allowed by law.